IBM & UoM: Revolutionising the Student Experience with Conversational & Generative AI

Co-hosted by WCLA and the Department of Economics (lunch will be provided)

Join IBM for this session in which you will learn about:

• Key aspects of Conversational AI, such as cognitive virtual assistants, cognitive search and generative AI
• The role of Generative AI in crafting trusted contextually relevant responses
• A real-world Conversational AI Success Stories from universities around the world
• Challenges & opportunities in implementing AI-driven student services
• Demonstration of relevant technologies

Stuart McLean is a seasoned Open Group and IBM Certified IT Architect with over 25 years of experience in architecture and complex solution delivery. Passionate about helping clients leverage IBM data science and AI technologies, he excels in defining innovative, ROI-driven solutions for diverse business challenges. Currently in a Technical Sales role, Stuart collaborates closely with IBM partners and clients, empowering them to apply AI to their specific requirements and unlock new possibilities in conversational and generative AI.

Dr Ross Farelly is the Segment Leader of Data Science and Artificial Intelligence for IBM Asia Pacific. He works with companies throughout the region to develop and execute on their strategies to adopt and realise the benefits of predictive analytics and generative AI. \Ross has extensive consulting experience in large-scale big data implementations in multiple companies across Telco, Banking and Government verticals in Australia, New Zealand and South East Asia. He has a Master of Applied Statistics, a Masters of Applied Ethics, a first class honours degree in Pure Mathematics and a PhD in Information Systems.